Technical Support

Comprehensive Tech Support for Subscription Service Customers

Access our FAQs and latest Technical Tips below:

Latest SOLIDWORKS 2023 Videos

SOLIDWORKS 2023 Integrated Manufacturing

SOLIDWORKS 2023 Integrated Manufacturing

Get in-house SOLIDWORKS 2023 integrated manufacturing for your product development process with 3DEXPERIENCE Works Manufacturing.

Read More...
SOLIDWORKS 2023 Advanced Simulation

SOLIDWORKS 2023 Advanced Simulation

Connecting SOLIDWORKS to advanced simulation just got easier with 3DEXPERIENCE Works Simulation.

Read More...
SOLIDWORKS 2023 Cloud Collaboration

SOLIDWORKS 2023 Cloud Collaboration

With SOLIDWORKS 2023 Cloud Collaboration managing your data and collaborating with colleagues has never been more accessible.

Read More...
SOLIDWORKS Electrical 2023

SOLIDWORKS Electrical 2023

SOLIDWORKS Electrical 2023 introduces new features so you can more accurately design and document wiring, cabling, and harnessing projects.

Read More...
SOLIDWORKS Inspection 2023

SOLIDWORKS Inspection 2023

With a fresh look and a unified experience, SOLIDWORKS Inspection 2023 will accelerate your post-production workflow like never before.

Read More...

SOLIDWORKS Subscription Services

Improve your performance and productivity with Javelin services

Javelin Support Team

Technical Support

With SOLIDWORKS Subscription Service, you have access to extensive help from our SOLIDWORKS experts. Which will enhance your software investment and guide you through development challenges.

Benefits
  • Live Technical Support from our certified support team.
  • Remote Support to solve your technical issue right on your machine.
  • Regular Communication of software updates and technical tips and tricks.
SOLIDWORKS User

Upgrades & Resources

Enjoy the latest version of your software and direct access to a comprehensive library of drawings, parts, assemblies, and features contributed by users around the globe.

Advantages
  • Automatic Upgrades to the most Up-to-date Version of your SOLIDWORKS software.
  • FREE access to the SOLIDWORKS Customer Portal for Macros, Documentation, and the ability to submit Enhancement Requests.
  • Full access to the SOLIDWORKS Knowledge Base for Articles, Tech Tips, and Best Practices.
MySolidWorks

Online Training & Certification

A MySolidWorks online account is included with your subscription service where you can get answers, stay current, and sharpen your design skills with online training.

Features
  • Your MySolidWorks Standard Account includes 600+ online tutorial videos.
  • FREE access to SOLIDWORKS testing and certification to help you become a Certified SOLIDWORKS Associate (CSWA) or Professional (CSWP).

Do you need Technical Suppport

Call us free at  1-877-219-6757  and get your questions answered